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Error in Observability Cloud Service Jump Start Guided Example

stwong
Communicator
‎05-07-2024 08:12 PM

Hello,

We're having trial of Splunk Observability Cloud Service.   We tried to deploy the integration guided example (the Hipster Shop app).     Data graph can be seen in APM and Infrastructure, but got error in all RUM dashboards:

request to http://rum-api-service.o11y-rum/api/rum/v3/node-metrics failed, reason: getaddrinfo ENOTFOUND rum-api-service.o11y-rum

 

I’m afraid if I defined those RUM related environment variables incorrectly during the deployment:

RUM_REALM=jp0

RUM_AUTH=<RUM token>

RUM_APP_NAME=Hipster_Shop                                               ß arbitrary

RUM_ENVIRONMENT=Hipster_Shop_Jump_Start              ß arbitrary

 

As we haven't bought the service yet, can't submit support ticket to Splunk support...

Would anyone please help?

Thanks and Regards

 

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