Dashboard PNG schedule export setting is not viewable

[MsF-2000]

Hi All

I am trying to add new lines in mail body of the already scheduled export as PNG, when clicked on the dashboard export option on the dashboard, its shows like its not scheduled. I have tried on all configurations as well, only PDF export of the dashboard are available but not for PNG ones.

How can I find the options I previously set for PNG export of the dashboard. Please help.

Thanks in advance.

[livehybrid]

Hi @MsF-2000 

I assume the settings you are referring to are the email settings like to/subject etc? 
It’s worth double checking that you are editing the correct dashboard, it may sound daft but I’ve seen this before where someone is editing a private version of an app dashboard or similar named dashboard to the one they were expecting. 
If that’s not the case then can you also check the developer tools/console of the browser, check what network activity there is when clicking to open the edit window to see if any page errors appear in the network tab, this might help identify other issues. 

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