Cannot access splunk cloud trial

[Rix]

I pressed the start trial button and no email recieved.already checked the spam folder.

When i view the trial list page,the trial present but i cannot press the access instance button.

[Rix · Accepted solution]

Okay,after 4 days waiting,I click the reset password button and this time it works.

Recieved my cloud portal link and username and password.(still the access instance button is gray)

I finally can access the cloud platform now.Thanks @livehybrid  for answer my question.

[Rix]

4 days passed and still no mail and cannot access to instance.

[livehybrid]

Hi @Rix 

Your cloud stack might take a couple of hours to be built and provisioned - Please check back on the portal and/or emails in a couple of hours to see if it appears. Once it is ready the "Access Instance" button should be clickable.

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[Rix]

Thank you for reply.I have already waiting for 24 hours

and also try reset password,still no mail recieved, that's wired.