Splunk AppDynamics

installing Events service in different host

Abdulrahman_Ka1
Explorer

I'm trying to install the Events service from the Console host:

my configuration 

1-  host has been added successfully  and ssh 10.0.30.43 "passwordless"  which is the other host

2- Java_Home variable is defined in both hosts 

3- vim /etc/security/limits.d/appdynamics.conf

4- checked the error directory  path and found "/opt/appdynamics/platform/product/orcha/21.2.0.363/orcha-modules/bin/orcha-modules" 

5- running both commands from the enterprise console host and both give me the same error 

 bin/platform-admin.sh install-events-service --profile prod --hosts 10.0.30.43 --data-dir /opt/appdynamics/eventsservice --platform-name AppDPlatform 


./bin/platform-admin.sh submit-job --service events-service --job install --args serviceActionHost=10.0.30.43 profile=Prod 

[root@console platform-admin]# bin/platform-admin.sh install-events-service --profile prod --hosts 10.0.30.43 --data-dir /opt/appdynamics/eventsservice --platform-name AppDPlatform
Installing Events Service on new nodes.
( 1/ 26) Clean up orphaned Events Service: SUCCESS
( 2/ 26) Register Events Service Lifecycle Listener before installing: SUCCESS
( 3/ 26) Validate and set parameters while installing ES: SUCCESS
( 4/ 26) Setup cluster configuration: SUCCESS
( 5/ 26) Initialize Events service cluster: SUCCESS
( 14/ 26) Set JRE Versions: SUCCESS
( 15/ 26) Check Events Service hostnames: SUCCESS
( 16/ 26) Verify hosts: FAILED
Events Service installation failed.
Failure occurred: Verify hosts
Error message:
Task failed: Facts collection
on host: 10.0.30.43
as user: root
with message: Error occurred while executing the task [facts].
env: /opt/appdynamics/platform/product/orcha/21.2.0.363/orcha-modules/bin/orcha-modules: No such file or directory
Labels (3)
0 Karma
1 Solution

Morelz
Motivator

Hi Abdulrahman

I think something went wrong, possibly when you first tried to add it.

For this error, the following will normally work

https://docs.appdynamics.com/display/PRO45/Administer+the+Enterprise+Console#AdministertheEnterprise...

bin/platform-admin.sh remove-dead-hosts --hosts <host name>

Then re-add the host again, and it should now work 

If not, let us know:)

Ciao

View solution in original post

Morelz
Motivator

Hi Abdulrahman

I think something went wrong, possibly when you first tried to add it.

For this error, the following will normally work

https://docs.appdynamics.com/display/PRO45/Administer+the+Enterprise+Console#AdministertheEnterprise...

bin/platform-admin.sh remove-dead-hosts --hosts <host name>

Then re-add the host again, and it should now work 

If not, let us know:)

Ciao

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Observability Simplified: Combining User Experience, Application Performance & ...

Tech Talk Observability Simplified: Combining User Experience, Application Performance & Network ...

Event Series May & June: From Network Visibility to Service Intelligence

Unifying the Network: Moving from Alert Noise to Service Intelligence with Splunk ITSI In today’s hybrid ...