Splunk AppDynamics

iOS Application crashes when AppDynamicsAgent trying to retrieve value from AVAssetDownloadTask

CommunityUser
Splunk Employee
Splunk Employee

Hi guys,

We noticed multiple crashes at our AppDynamics web console. It happens when our app about to finishe video asset downloading, specifically this line:

[ADEumNSURLSessionNetworkRequest recordEndAndReportWithTask:error:]

image.png

 

It is pretty straightforward that EUM SDK was trying to put hands on the AVAssetDownloadTask object to record "response" from it, which doesn't supported and this could crash the app eventually.

image.png

Of course, AVAssetDownloadTask is the subclass of NSURLSessionTask but according to Apple docs explicitly, the request properties ARE NOT AVAILABLE! and there are even no means to try to catch the exception.

it happens on AppDynamicsAgent (45.6.1494)

device: iOS 12.0

Please fix that.

Regards,

TD

Labels (1)

CommunityUser
Splunk Employee
Splunk Employee

A fix for this has been released for version Version 50.0.1512 – under MRUM-4480
https://docs.appdynamics.com/display/PRO45/Mobile+Real+User+Monitoring+Notes

Get Updates on the Splunk Community!

Data Management Digest – November 2025

  Welcome to the inaugural edition of Data Management Digest! As your trusted partner in data innovation, the ...

Splunk Mobile: Your Brand-New Home Screen

Meet Your New Mobile Hub  Hello Splunk Community!  Staying connected to your data—no matter where you are—is ...

Introducing Value Insights (Beta): Understand the Business Impact your organization ...

Real progress on your strategic priorities starts with knowing the business outcomes your teams are delivering ...