Splunk AppDynamics

Update documentation - Service now integration

Yann_Buccellato
Path Finder

In the following description it is written at point 1 to download and install AppD app on SNOW store.

But then you say you need to do something else before doing the thing at point number 1.
Am I mistaken in understanding the order and logic on how this is communicated?

image.png

Regards

0 Karma
1 Solution

iamryan
Community Manager
Community Manager

Hi @Yann.Buccellato,

 There have been changes to the doc.

  • Added the following statement as Step 1 in "Before You Begin the Integration" section:
    • "Create an AppDynamics Discovery Source in your ServiceNow® instance."
  • Moved the original Step 1 as Step 2.

@Joe.Catera  also shared the SaaS doc. Are you able to proceed with your work now?

View solution in original post

iamryan
Community Manager
Community Manager

Hi @Yann.Buccellato,

 There have been changes to the doc.

  • Added the following statement as Step 1 in "Before You Begin the Integration" section:
    • "Create an AppDynamics Discovery Source in your ServiceNow® instance."
  • Moved the original Step 1 as Step 2.

@Joe.Catera  also shared the SaaS doc. Are you able to proceed with your work now?

Yann_Buccellato
Path Finder

I will for sure! I thank you for the time you all have dedicated to this.

When this will be done I'll share my experience with you for any further feedback.

Best regards

zhouyaoji
Path Finder

@Yann.Buccellato, are you using the on-prem or SaaS version of the product and docs?

* On-prem doc: https://docs.appdynamics.com/appd/onprem/latest/en/extend-appdynamics/integration-modules/integrate-...
* SaaS doc: https://docs.appdynamics.com/appd/23.x/latest/en/extend-appdynamics/integration-modules/integrate-ap...

We're looking into the issue now, but it'll be helpful to understand what deployment you're using and what docs you're looking at. Thanks!

Yann_Buccellato
Path Finder

Thank you for your reply,

I was looking into the SaaS doc and my future set-up will be on SaaS.

Best Regards

0 Karma

iamryan
Community Manager
Community Manager

Hi @Yann.Buccellato,

Thanks for sharing this feedback, I have shared this with the Docs team. I will report back when I hear back.

Yann_Buccellato
Path Finder

Thank you, let me know the outcome of this if possible for you.

0 Karma
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