Splunk AppDynamics

Unable to get AppAgentConfigurationResponse from controller

Josua_Panjaitan
New Member

I already edit the controller-info.xml and put the javaagent.jar in the application, but the application doesn't show after i restart the services. Why this happen?

Labels (3)
0 Karma

iamryan
Community Manager
Community Manager

Hi @Josua.Panjaitan,

Did the reply above help? If so, take a quick second to click the "Accept as Solution" button on the reply that helped. If not, reply to this thread and keep the conversation going. 

0 Karma

MARTINA_MELIAN1
Path Finder

Hi @Josua.Panjaitan ,

From the error “Unable to get AppAgentConfigurationResponse from controller“ given, it is worth to double check the controller information in controller-info.xml . Was the the controller info set correct?

For example,
check whether the <controller-host>, <account-name>, <account-access-key>   are correct.

There are other possible causes as well for this error it is hard to tell from the error statement only. However, it’s possible to gain closure on what happens in the process by checking the agent log.

Hope this helps!

Regards,

Martina

Get Updates on the Splunk Community!

Splunk Observability Cloud’s AI Assistant in Action Series: Analyzing and ...

This is the second post in our Splunk Observability Cloud’s AI Assistant in Action series, in which we look at ...

Elevate Your Organization with Splunk’s Next Platform Evolution

 Thursday, July 10, 2025  |  11AM PDT / 2PM EDT Whether you're managing complex deployments or looking to ...

Splunk Answers Content Calendar, June Edition

Get ready for this week’s post dedicated to Splunk Dashboards! We're celebrating the power of community by ...