Unable to get AppAgentConfigurationResponse from controller

[Josua_Panjaitan]

I already edit the controller-info.xml and put the javaagent.jar in the application, but the application doesn't show after i restart the services. Why this happen?

[iamryan]

Hi @Josua.Panjaitan,

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[MARTINA_MELIAN1]

Hi @Josua.Panjaitan ,

From the error “Unable to get AppAgentConfigurationResponse from controller“ given, it is worth to double check the controller information in controller-info.xml . Was the the controller info set correct?

For example,
check whether the <controller-host>, <account-name>, <account-access-key>   are correct.

There are other possible causes as well for this error it is hard to tell from the error statement only. However, it’s possible to gain closure on what happens in the process by checking the agent log.

Troubleshooting Java Agent Issues

Hope this helps!

Regards,

Martina