Unable to capture application data in AppDynamics controller

[Venkata_Shiva_B]

Unable to capture the application data when sample app is running with java agent. It worked last week but for the last 2 days, it stopped working.

[iamryan]

Hi @Venkata Shiva.Bodda,

Please check out this Knowledge Base Article: https://community.appdynamics.com/t5/Knowledge-Base/Why-is-the-Java-Agent-not-reporting-to-the-Contr...

Let me know if it helps!

[Venkata_Shiva_B]

Hi Team,

I am trying with Java agent to capture the metrics and followed the above steps. But still I am facing the same issue i.e., when generating a load, it's not reflecting in Appdynamics Controller. Could you please help with detailed steps.

Thanks & Regards,
Shiva

[Dan_Hillman]

It usually has something to do with permissions or ownership of the binaries and logs. Is there a service id that runs the java instance? Is it part of the linux/unix group that owns the appdynamics binaries? What do you see in the appagent logs? If you would supply more details it would help.

[iamryan]

Hi @Venkata Shiva.Bodda,

Thank you for letting me know! Let's see if the community can jump in and help out. If you happen to find a solution, please do share that here.