Unable to Configure AppD agent on Python2.7

[CommunityUser]

Hi,

We are trying to install and configure the AppDynamics agent on Python(V2.7), PIP(1.4>) and the application deployment type is "Apache+mod_wsgi",

As per the steps mentioned in AppD PRO docs, we have done with installation but after configuring the variable in the "mod_wsgi" config file we had not seen the effect of the agent on the controller side.

Also, find the attachment which shows the "mod_wsgi" config file and the entries we did;

So, to configure the agent we need support.

Regards,

Ganesh Chavan

[Redacted]

^ Post edited by @Ryan.Paredez - please do not share your or other members' phone numbers for privacy and security reasons

[Ayush_Ghosh · Accepted solution]

Here is the summary of the call, which solved the issue.

• We uninstalled the old 4.1 agent with pip uninstall appdynamics and installed the latest agent with the command pip install -U appdynamics==4.2.15.1
• We killed the old proxy after getting the proxy pid from ps -ef | grep proxy . There should be two process to kill.
• We bifurcated the WSGIDaemonProcess into two parts, python-path (with python source code) and python-home (with virtual environment)
• We set proper file path for SetEnv APPD_CONFIG_FILE , which was wrong.
• We started proxy again with the following command pyagent proxy start -c /etc/appdynamics.cfg . Please substitute with proper path in new servers.
• Restarted Apache and with some load, it started reporting to controller.

Thanks

Ayush