PHP agent on AWS not connecting to the controller

[CommunityUser]

Question

The PHP agent on AWS  starts but it doesn't register ourself on "AppD SaaS Trial Solution".

The firewall is any-any

The IP is a static "Elastic IP" 

The same procedure not on AWS works

Environment (AppD Version, Other Products Installed)

elephant201802091051558.saas.appdynamics.com

AWS -  Frankfurt

Linux version 3.10.0-693.11.6.el7.x86_64 (mockbuild@x86-041.build.eng.bos.redhat.com) (gcc version 4.8.5 20150623 (Red Hat 4.8.5-16) (GCC) ) #1 SMP Thu Dec 28 14:23:39 EST 2017

[main] 18 Feb 2018 18:06:31,950  INFO com.singularity.proxyControl.ProxyControlEntryPoint - ProxyControl - init

[main] 18 Feb 2018 18:06:31,951  INFO com.singularity.proxyControl.ProxyControlEntryPoint - comm dir set to: /tmp/ad-n0lzW1

[main] 18 Feb 2018 18:06:31,981  INFO com.singularity.proxyControl.ZeroMQControlServer - ipcNodeBaseDir dir set to: /tmp/ad-n0lzW1/proxy-6557980518993147449

[main] 18 Feb 2018 18:06:31,981  INFO com.singularity.proxyControl.ZeroMQControlServer - ZeroMQControlServer - init

[main] 18 Feb 2018 18:06:32,019  INFO com.singularity.proxyControl.ZeroMQControlServer - ControlReqRouterSocket started at:ipc:///tmp/ad-n0lzW1/0

[main] 18 Feb 2018 18:06:32,215  INFO com.singularity.proxyControl.ProxyControlEntryPoint - ProxyControl - init completed

[main] 18 Feb 2018 18:06:32,215  INFO com.singularity.proxyControl.ProxyControlEntryPoint - Should register node at startup:false

[Sajna_Sreenivas]

Hi Molinaro,

Please provide this information as well for further analysis.

1.The output of ps -aef|grep proxy

2.php -i output

3.Share all the PHP agent and proxy logs available.

Thanks and Regards,

Sajna Sreenivasan

[CommunityUser]

In attach proxyCore log  and output of "php -i".

The command ps -aef | grep proxy doesn't have output

[Kyle_Furlong · Accepted solution]

Hi Molinaro,

It looks like the agent is started properly, but it hasn't yet seen even one request to the PHP server. Could you drive some load and re-send the logs if the data doesn't show up on the UI within 5 minutes?

Regards,

Kyle