Load on application

[CommunityUser]

Hi,

I have added JAVA application in Appdynamics. I am getting the no laod detected for the time range. Even though there is load on the application. Could  you please help me on this .

Thanks and Regards

Siva Mullapudi

[CommunityUser]

Hi Siva,

Please verify if the agent from which you are expecting the load is configured correctly to communicate with this controller.

We can check the latest server logs at <ControllerHome>/logs/* and agent logs at <AgentHome>/<Version>/logs/<nodeName>/* to see if agent is communicating with the Controller.

Please attach these log files if you need further assistance.

Thanks and regards,

Asha.

[CommunityUser]

Hi Asha,

May I know whether it is due to license expiry also.

Thanks and Regards

Siva

[CommunityUser]

Hi

Please find Attachments for logs.

Thanks and Regards

Siva

[CommunityUser]

Hi Siva,

Yes, there are license expiry reported in the logs.

Controller logs:

[AD Thread Pool-Global1] 13 Jul 2017 03:57:21,365  WARN EventSender - ResponseReadException creating Response Wrapper [ic], : com.singularity.ee.rest.c: Error in controller in processing binary request Event Data  - Request denied for nodeAgentType APP_AGENT License file has expired. Not processing request further for node id: 42


Agent Logs:

[#|2017-07-14T12:47:07.131+0530|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.license.d|_ThreadID=1;_ThreadName=Thread-5;|java expiry-date: 1440918000000|#]
[#|2017-07-14T12:47:37.209+0530|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.license.d|_ThreadID=125;_ThreadName=Thread-5;|java expiry-date: 1440918000000|#]
[#|2017-07-14T13:06:11.618+0530|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.license.d|_ThreadID=1;_ThreadName=Thread-5;|java expiry-date: 1440918000000|#]
[#|2017-07-14T13:06:41.696+0530|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.license.d|_ThreadID=126;_ThreadName=Thread-5;|java expiry-date: 1440918000000|#]

Please refer the following documentation about License details:

Lite and Pro Editions

Thanks,

Asha.

[CommunityUser]

Hi Asha,

Thanks for your help. This is due to license only. Now I have changed the license which is not expired

Thanks and Regards

Siva Mullapudi