Is it possible to change the health rule subject line related to node/instance

[CommunityUser]

Hi,

I have configured alert for one of the application and even it sends the notification to my mail.

i Used to get as Critical events detected for Test_Prod_Slowtransactions! with the subject line. here Test_Prod_Slowtransactions is name given while creating a policy. Is it possible to change the subject line related to instance/node?

Like alert notification subject should be Critical events detected for Demo instance instead of Critical events detected for Test_Prod_Slowtransactions?

As am aware there is no option to change the sub line, it just pick whatever policy name given while creating a policy.

I have followed steps which were there in below link. Please correct me if am correct? else do let me know if there is a way to do that?

https://docs.appdynamics.com/display/PRO44/Policies

Thanks in advance!!!

[Yogesh_Chouk]

Hi,

Are you using an email template? Please try to change the subject line, follow below docs for refernce. 

https://docs.appdynamics.com/display/PRO44/Email+Templates

Thanks,

Yogesh

[CommunityUser]

Hi Yogesh,

we had used Configure Email / SMS for alerts. Actually controller version is 3.9.4.2 and it's onpremises. I couldn't see an option to configure Email templates. How to check if controller admin account has an email template permissions, Will you please suggest?

Thanks,

Om

[CommunityUser]

Any update on this please?

[Yogesh_Chouk · Accepted solution]

Hi Om,

It looks like the controller version you are using is very old. The latest version available is 4.4.3.

I think email templates have been featured in later versions. Would you please consider an upgrade of the controller and let us know if that helps.

Thanks,

Yogesh

[CommunityUser]

Thanks yogesh for your suggestion and time 🙂

Cheers!!!