Splunk AppDynamics

Internal server error 500

CommunityUser
Splunk Employee
Splunk Employee

when trying to trigger some events in app dynamice server, server throws internal server error 500. while for other events it works fine.

For example when i go for Http Action Template Test and i select event type as "Custom Action Failed" or "Http Action Failed" or "Custom Email Action Failed" and when i click on Run Test button i get the following error popup:

Error

500 Internal Server Error


Exception Id:b290cc57-a776-4515-a15f-dced7c151b90
 
Can you please help me debugging this issue. Also i want to know is this the issue with App Dynamics or somthing else?
Labels (3)
0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hi Dheeraj,

Please provide the server logs from <ControllerHome>/logs/server.log to see what application exceptions are causing this.

Please perform the sequence of the actions you mentioned below so that your latest server logs capture these exceptions.

Thanks,

Asha.

CommunityUser
Splunk Employee
Splunk Employee

Hi Asha,

Please find the  attached server logs from
Thanks & Regards,

Dheeraj

^Log file removed as attachment and from the post for security reasons by @Ryan.Paredez 

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hi Dheeraj,

These logs are not sufficient and I do not see any severe exceptions below. Would you please upload the complete log file. And it is not related to the 500 error mentioned. It would help us to the context in which program has thrown the 500. Please upload the latest logs after performing the actions that cause the 500 error.

Thanks,

Asha.

0 Karma
Get Updates on the Splunk Community!

Application management with Targeted Application Install for Victoria Experience

  Experience a new era of flexibility in managing your Splunk Cloud Platform apps! With Targeted Application ...

Index This | What goes up and never comes down?

January 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Splunkers, Pack Your Bags: Why Cisco Live EMEA is Your Next Big Destination

The Power of Two: Splunk &#43; Cisco at "Ludicrous Scale"   You know Splunk. You know Cisco. But have you seen ...