Getting Error after installing machine agent 'Server Visibility is not fully supported on this OS' on windows server.

[CommunityUser]

Dear Team,

Getting Error after installing machine agent 'Server Visibility is not fully supported on this OS' on windows server. And unable to see any data after installation

OS :- Windows 2012 Std 

Agent :- machineagent-bundle-64bit-windows-4.4.1.570 . Please help here.

Thanks & Regards

Mehul Patil

[Kamal_Manchand1]

We found lot of errors mentioned below. Queue Capacity seems be getting breached after metaspace limit is breached up. however need debug logs during the problematic time period to detect this, restart resolves the issue temporarily. 

PRODCUSTOMXYZ01==> [AD Thread-Metric Reporter0] 24 Jul 2024 18:51:06,818 DEBUG ManagedMonitorDelegate - Adding metric to the Queue to publish [Custom Metrics|Log Monitor|InfraDB_Logs|Search String|ORA-0.1502|Occurrences]

PRODCUSTOMXYZ01==> [extension-scheduler-pool-1] 24 Jul 2024 18:50:46,365 DEBUG SimMetricsService - Not reporting metric with name Hardware Resources|Process|ora_p00i_XYZApp|Faults|Minor Faults/sec, its value is unknown.

[iamryan]

Hello @Kamal.Manchanda,

Since it's been a few days and the community did not jump in, did you happen to find a solution yourself you can share?

If you still need help, you can learn more about contacting Cisco AppDynamics Support here: AppDynamics is migrating our Support case handling system to Cisco Support Case Manager (SCM). Read ... 

[Kamal_Manchand1]

Facing the same error with Machine agent 23.6. Server Insight is already enabled at Machine agent end.

[CommunityUser]

Hi,

I am also getting same problem, Is this is resolved at your side? Please guide.

Thanks & Regards,

Swapna Nakade

[CommunityUser · Accepted solution]

Yes,

It has resolved after changing the machine agent 4.4 to 4.5.

Request you to please try the latest version of machine agent 4.5

Thanks & Regards
Mehul Patil