Splunk AppDynamics

Event service Upgrade Via EC

oadiaobong
Explorer

see an error while trying to upgrade the event service via the enterprise console. EC was upgraded successfully 

image.png

Labels (1)
Tags (3)
0 Karma
1 Solution

iamryan
Community Manager
Community Manager

Hi @Ashfaq.Muhammad Husnain - thanks for sharing that info. 

@Adiaobong.Odungide if you are able to try out the solution, let us know if it worked for you.

View solution in original post

0 Karma

iamryan
Community Manager
Community Manager

Hi @Ashfaq.Muhammad Husnain - thanks for sharing that info. 

@Adiaobong.Odungide if you are able to try out the solution, let us know if it worked for you.

0 Karma

Ashfaq_Muhammad
Explorer

I have faced same error and resolved by above mentioned command.

Ashfaq_Muhammad
Explorer

Please use the following
Login to the platform-admin
 
cd <enterprise_console_dir>/platform/platform-admin/bin
 
./platform-admin.sh upgrade-orcha --platform-name <your platform name> 
 Please use the following
Login to the platform-admin

cd <enterprise_console_dir>/platform/platform-admin/bin

./platform-admin.sh upgrade-orcha --platform-name <your platform name>

https://docs.appdynamics.com/appd/onprem/en/enterprise-console/administer-the-enterprise-console/ent...


oadiaobong
Explorer

Thanks @Ashfaq.Muhammad Husnain. I went ahead to upgrade the enterprise console again.

iamryan
Community Manager
Community Manager

Hi @Adiaobong.Odungide,

Thanks for letting me know. Since there was no existing content in the community or Docs around Orca, I think you may want to reach out to your AppD Rep or Support for more help.

How do I submit a Support ticket? An FAQ 

0 Karma

oadiaobong
Explorer

Hi @Ryan.Paredez I did explore and found nothing hence the reason I am asking for help here.  I got the error after  I had done and upgrade of the EC. 

0 Karma

iamryan
Community Manager
Community Manager

Hi @Adiaobong.Odungide,

I don't mean to call out the obvious here, but have you explored what that error message said? Did it lead to anything?

I searched the community and AppD Docs for Orca and didn't find any existing content.

0 Karma
Get Updates on the Splunk Community!

.conf25 Community Recap

Hello Splunkers, And just like that, .conf25 is in the books! What an incredible few days — full of learning, ...

Splunk App Developers | .conf25 Recap & What’s Next

If you stopped by the Builder Bar at .conf25 this year, thank you! The retro tech beer garden vibes were ...

Congratulations to the 2025-2026 SplunkTrust!

Hello, Splunk Community! We are beyond thrilled to announce our newest group of SplunkTrust members!  The ...