Security

Why does SplunkWeb controller intermittently throw exception "AuthenticationFailed"?

LukeMurphey
Champion

I have a SplunkWeb controller that intermittently throws the following exception:

AuthenticationFailed: [HTTP 401] Client is not authenticated

Its odd because the controller works about 80% of the time.

0 Karma
1 Solution

LukeMurphey
Champion

If the controller caches the session then it is possible that it will keep the key around longer than its lifetime. This is because controllers stay running in SplunkWeb and thus a key can easily be kept around longer than its lifetime.

You should always get a new key by calling cherrypy.session.get('sessionKey'). Don't store the key or keep it around.

For example, I have seen this happen when someone cached the key in the constructor:

class SomeController(controllers.BaseController):

    def __init__(self):
        self.sessionKey = cherrypy.session.get('sessionKey')
        super(SomeController, self).__init__()

    @expose_page(must_login=True, methods=['POST']) 
    def update(self, **kwargs):
        doUpdate(self.sessionKey) # Using cached key. Oh no!

Instead, the session should be obtained just before use:

class SomeController(controllers.BaseController):

    def __init__(self):
        super(SomeController, self).__init__()

    @expose_page(must_login=True, methods=['POST']) 
    def update(self, **kwargs):
        doUpdate(cherrypy.session.get('sessionKey')) # Using a fresh key!

View solution in original post

0 Karma

LukeMurphey
Champion

If the controller caches the session then it is possible that it will keep the key around longer than its lifetime. This is because controllers stay running in SplunkWeb and thus a key can easily be kept around longer than its lifetime.

You should always get a new key by calling cherrypy.session.get('sessionKey'). Don't store the key or keep it around.

For example, I have seen this happen when someone cached the key in the constructor:

class SomeController(controllers.BaseController):

    def __init__(self):
        self.sessionKey = cherrypy.session.get('sessionKey')
        super(SomeController, self).__init__()

    @expose_page(must_login=True, methods=['POST']) 
    def update(self, **kwargs):
        doUpdate(self.sessionKey) # Using cached key. Oh no!

Instead, the session should be obtained just before use:

class SomeController(controllers.BaseController):

    def __init__(self):
        super(SomeController, self).__init__()

    @expose_page(must_login=True, methods=['POST']) 
    def update(self, **kwargs):
        doUpdate(cherrypy.session.get('sessionKey')) # Using a fresh key!
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Catalog Is Now Generally Available on Splunk Cloud Platform

A Unified View of Your Data  Security logs, application events, business data, and historical telemetry often ...

Your Path to AgenticOps: AI Experiences for Every Splunk Practitioner

Your Path to AgenticOps: AI Experiences for Every Splunk Practitioner   Watch on demand us for a demo-driven ...

The Data Connection - October 2026

We all have data. Lots of it. But that’s not the problem – it’s understanding what we should we do with it, ...