Why am I getting a timeout error in Splunk trying to update the LDAP server?

[markux]

Regards,

The system displays the following error when I try to update the LDAP Server:

Encountered The Following error while trying to update: Splunkd daemon is not responding : ( u'Error connecting to / servicesNS / nobody / system / authentication / providers / LDAP /<Server Name> : The read operation timed out ' )

[robjackson]

I get the same error when changing password and using the local splunk admin account. We have a 2nd searchhead cluster for ES that had no issue, and all of the setting are the same.

[richgalloway]

@robjackson This thread is more than two years old with an accepted answer. For a better chance at a helpful response, please post a new question describing your problem.

[yungro · Accepted solution]

You may have logged in using a LDAP account. Make sure to use a local account when making LDAP configuration changes

[markux]

Hello Yungro ,
In fact I did not notice this detail . I will do according to their orientation.

Thanks man.

[markux]

Hi @ppblo

Sorry for the delay. I have not had time to test this solution because this problem has occurred in the customer environment.

[ppablo]

No worries @markux, just update here when you can 🙂

[ppablo]

Hi @markux

If @yungro's answer solved your question, don't forget to accept it by clicking "Accept" directly below the answer to resolve the post.

[markux]

Could anyone help me on this issue?