Security

My profile is corrupted

cyberspecialist
New Member

I am not able to log into the indexer with my auditor's account. When I log into with the admin account my profile is not visible. When I try to add my auditor's account as a new user it errors because the profile already exists. How can I remove the corrupted profile from the DB? Can you provide an SQL command? Thanks.

Tags (2)
0 Karma

vinaybandaru
Path Finder

Hi,

You can also directly delete your profile directory of particular user under index server :
rm -r /opt/splunk/etc/users/username/

Regards!
Vinay

0 Karma

DavidHourani
Super Champion

Hi @cyberspecialist,

You can use the ./splunk remove user username command from the cli to delete a user.

This is will not delete the users artifacts. To do so you'll also have to get rid of the $SPLUNK_HOME/etc/user/username folder.

Let me know if that helps.

Cheers,
David

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Index This | What travels the world but is also stuck in place?

April 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Discover New Use Cases: Unlock Greater Value from Your Existing Splunk Data

Realizing the full potential of your Splunk investment requires more than just understanding current usage; it ...

Continue Your Journey: Join Session 2 of the Data Management and Federation Bootcamp ...

As data volumes continue to grow and environments become more distributed, managing and optimizing data ...