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How to run pstack and gcore against splunkweb python process?

Splunk Employee
Splunk Employee

How to run pstack and gcore against splunkweb python process? I need to troubleshoot a splunkweb hanging issue.

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Re: How to run pstack and gcore against splunkweb python process?

Splunk Employee
Splunk Employee

Not sure what exactly you're trying to do, but is it any more complicated than just calling pstack or gcore passing it the SplunkWeb process id number?

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Re: How to run pstack and gcore against splunkweb python process?

Splunk Employee
Splunk Employee

(I mean, I realize you'll be looking at the core/stack of the Python interpreter [running CherryPy], but I guess you got http://wiki.python.org/moin/DebuggingWithGdb to help)

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Re: How to run pstack and gcore against splunkweb python process?

Splunk Employee
Splunk Employee

Here is what i found:

when you have a case of "slunkweb" hangs, you can ask the customer to do the following:

./splunk status

Get the pid of splunkweb.

then run:

pstack pid > splunkweb.pstack

This will create a file named splunkweb.pstack.

Then run:

gcore pid

This will create a file named core.pid. Upload these files to support and one of our friendly dev's will somehow get their hands on them.

.gz

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Re: How to run pstack and gcore against splunkweb python process?

Splunk Employee
Splunk Employee

what Gerald said the first post!

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