How to run pstack and gcore against splunkweb python process?

[zliu]

How to run pstack and gcore against splunkweb python process? I need to troubleshoot a splunkweb hanging issue.

[gkanapathy]

Not sure what exactly you're trying to do, but is it any more complicated than just calling pstack or gcore passing it the SplunkWeb process id number?

[gkanapathy]

(I mean, I realize you'll be looking at the core/stack of the Python interpreter [running CherryPy], but I guess you got http://wiki.python.org/moin/DebuggingWithGdb to help)

[Genti · Accepted solution]

Here is what i found:

when you have a case of "slunkweb" hangs, you can ask the customer to do the following:

./splunk status

Get the pid of splunkweb.

then run:

pstack pid > splunkweb.pstack

This will create a file named splunkweb.pstack.

Then run:

gcore pid

This will create a file named core.pid. Upload these files to support and one of our friendly dev's will somehow get their hands on them.

.gz

[Genti]

what Gerald said the first post!