How to remove users from Splunk registered by SAML?

[Clecimar]

Hi everyone, I need to remover users that leave the company. I´ve already remove them from company AD, but the remains on the Splunk Cloud.

Someone know how can I delete/remove them from Splunk Cloud ?

Thank you.

Clecimar

[richgalloway]

Go to Settings->Users.  For each user no longer in SAML, select Edit->Delete.  There is no automated process.  Go to https://ideas.splunk.com to suggest one or to vote for an existing idea.

[Clecimar]

Hi everyone.

This didn´t work for me. Even I remove the user from AD, it remains on Splunk and I haven´t the option to remove it as you suggest.

Would be a integration issue ?

Thank you.

Clecimar

[richgalloway]

You account may have insufficient permissions to delete users.  I believe you need the edit_user capability.

[vzabawski · Accepted solution]

GUI doesn't support deleting users created with SAML. I can edit internal users. I guess it's an expected, yet inconvenient behavior from Splunk's side.

[Clecimar]

Great!

This is the kind of answer I was looking for. Thank to understand my question.

Clecimar

[Clecimar]

No, I´m administrator.

I´m going to open a case on support.

Thank you.

Clecimar

[dbhojani]

Did you get any response from splunk support for this issue?

I am also Splunk admin & I don't see an option to remove deactivated SAML user from UI. 

It's not feasible to request support request every time a user is deactivated.