Why can't I open the Support Portal page?

[Hiroshi]

Why can't I open the Support Portal page?
I am having trouble referencing a case.

[solg]

Have you been able to access? We are still having this problem and cannot access entitlements nor open cases.

Splunk seems not to be aware of this problem at all after contacting them.

[kiran_panchavat]

@Hiroshi We are able to access the partner support portal now. Please check. 

Go to the partner portal : https://splunk.my.site.com/partner/s/ and go to the "My Cases". 

Karma Points are appreciated. !!! 

[gcusello]

Hi @Hiroshi ,

there's a similat issue on the Partner Portal, I suppose that they are in maintenance.

Ciao.

Giuseppe

[Hiroshi]

Hi @gcusello ,

Thank you very much.
It is very troubling that I can't inquire, but I'll wait a little longer.

[gcusello]

Hi @Hiroshi ,

if you have an urgent issue, youcan call a phone number to open a case, youcan find it at 

https://www.splunk.com/en_us/about-splunk/contact-us.html?_gl=1*ysdmn5*_gcl_au*MTM2NjY2NTEyNS4xNzI0M...

let me know if I can help you more, or, please, accept one answer for the other people of Community.

Ciao and happy splunking

Giuseppe

P.S.: Karma Points are appreciated 😉

[gcusello]

Hi @Hiroshi ,

the issue should be solved, but the url is changed:

https://splunk.my.site.com

Ciao.

Giuseppe