Monitoring Splunk

Splunk Daemon Not Responding

alacercogitatus
SplunkTrust
SplunkTrust

Greetings! So, we are running 5.0.3 in SHP (2 SHs) with SSO=permissive. I get this error:


2013-06-06 16:06:41,656 ERROR [51b0ebb39d7fb184803e90] search:221 - Splunkd daemon is not responding: ('The read operation timed out',)
Traceback (most recent call last):
File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/controllers/search.py", line 218, in dispatchJob
job = splunk.search.dispatch(q, sessionKey=cherrypy.session['sessionKey'], **options)
File "/opt/splunk/lib/python2.7/site-packages/splunk/search/init.py", line 268, in dispatch
serverResponse, serverContent = rest.simpleRequest(uri, postargs=args, sessionKey=sessionKey, rawResult=True)
File "/opt/splunk/lib/python2.7/site-packages/splunk/rest/init.py", line 446, in simpleRequest
raise splunk.SplunkdConnectionException, str(e)
SplunkdConnectionException: Splunkd daemon is not responding: ('The read operation timed out',)

I added this line to the __init__.py file in /opt/splunk/lib/python2.7/site-packages/splunk/rest.

logger.error('problem=splunkd_socket_connection_exception msg="%s" aTry=%s tries=%s wait=%s uri="%s" method=%s headers="%s" body="%s" serverResponse="%s" sessionSource="%s" proxyMode="%s" http_vars="%s" http_dir="%s" webkeyfile="%s" webcertfile="%s" error_dir="%s" pprint_error="%s" '%(e, aTry, tries, wait, uri, method, headers, payload, serverResponse, sessionSource, proxyMode, pprint(vars(h)), dir(h), str(getWebKeyFile()), str(getWebCertFile), dir(e), pprint(vars(e)) ) )

It outputs this:


2013-06-06 16:06:41,655 ERROR [51b0ebb39d7fb184803e90] init:445 - problem=splunkd_socket_connection_exception msg="The read operation timed out" aTry=0 tries=4 wait=10 uri="https://127.0.0.1:8089/servicesNS/USER/search/search/jobs" method=POST headers="{'Authorization': 'Splunk AUTHKEY'}" body="latest_time=1370542605.17&ui_dispatch_app=search&ui_dispatch_view=flashtimeline&max_count=10000&search=search%20index%3D_internal%20host%3Dhsearchp01%20sourcetype%3Dsplunk_web_service%20earliest%3D-2m%40m&earliest_time=1370542604&auto_cancel=100&required_field_list=%2A&time_format=%25s.%25Q&status_buckets=300" serverResponse="bullpucky" sessionSource="direct" proxyMode="False" http_vars="None" http_dir="['class', 'delattr', 'dict', 'doc', 'format', 'getattribute', 'hash', 'init', 'module', 'new', 'reduce', 'reduce_ex', 'repr', 'setattr', 'sizeof', 'str', 'subclasshook', 'weakref', 'auth_from_challenge', '_conn_request', '_normalize_headers', '_request', 'add_certificate', 'add_credentials', 'authorizations', 'ca_certs', 'cache', 'certificates', 'clear_credentials', 'connections', 'credentials', 'disable_ssl_certificate_validation', 'follow_all_redirects', 'follow_redirects', 'force_exception_to_status_code', 'ignore_etag', 'optimistic_concurrency_methods', 'proxy_info', 'request', 'timeout']" webkeyfile="None" webcertfile="" error_dir="['class', 'delattr', 'dict', 'doc', 'format', 'getattribute', 'getitem', 'getslice', 'hash', 'init', 'module', 'new', 'reduce', 'reduce_ex', 'repr', 'setattr', 'setstate', 'sizeof', 'str', 'subclasshook', 'unicode', 'weakref_', 'args', 'errno', 'filename', 'message', 'strerror']" pprint_error="None"

I now don't know where else to check for issues. I thought this was fixed in 5.0.3 (SPL-66828), unless this is something else. The aTry variable is supposed to count the number of tries. It never gets past 0, which means the socket error happens before a second try!

Tags (3)
0 Karma
1 Solution

alacercogitatus
SplunkTrust
SplunkTrust

We are now running 6.0.3. So this no longer applies to me, however I think the root cause was Disk I/O on the server.

View solution in original post

0 Karma

alacercogitatus
SplunkTrust
SplunkTrust

We are now running 6.0.3. So this no longer applies to me, however I think the root cause was Disk I/O on the server.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Agent Mode Engaged! Enchaining Agentic Operations with Splunk AI Assistant 2.0

    Are you ready to transform how your team handles complex data requests? We invite you to our upcoming ...

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Modernize your Splunk Apps – Introducing Python 3.13 in Splunk

We are excited to announce that the upcoming releases of Splunk Enterprise 10.2.x and Splunk Cloud Platform ...