SOLVED - Error Banner Message exit_code=255 btool command

[bleung93]

Search process did not exit cleanly, exit_code=255, description="exited with code 255". Please look in search.log for this peer in the Job Inspector for more info.

Getting this error when executing the search " | btool indexes". While executing this search in the SOS app, the sos_server field is populated with the search head and indexers. When executing through the search app, banner appears and the sos_server field only shows the search head.

This is probably a configuration error, but splunkd.log is not showing anything with WARN or ERROR.

sos app is set to global, btool is set to global

[edwardWorldline]

How do you sync all the indexers in the cluster?

[bleung93 · Accepted solution]

Hello, this has been solved. Turns out that we were not syncing properly to all of the indexers, which gave the error. The btool command was not installed on the indexers themselves because he lack of sync.

[edwardWorldline]

How do you sync all the indexers in a cluster? Is there another thread that explains how this was solved?

[hexx]

This really looks as if the updated permissions for the btool.py custom search command are not being propagated to your peers, which therefore cannot execute it outside of the S.o.S app.

[martin_mueller]

What does the search.log file for that job say?