Knowledge Management

Why I can't access to savedsearch page or authentication user page?

TISKAR
Builder
Hello,

I'm facing an issue when trying to create a user or access to savedsearch list.

for example When I use the Splunk web interface to create a user, the page remains blank and doesn't display as expected, as shown in the screenshot. Additionally,

TISKAR_0-1699270504866.png

 

 

I attempted to create a user through the CLI using the "splunk add" command, but I received no response, as indicated in the screenshot.

TISKAR_1-1699270504839.png

 

 

Have you encountered this problem before? How can I debug it?

I'd like to mention that even when I attempt to view saved searches, the page remains blank and doesn't display them.

Thank you

0 Karma

TISKAR
Builder

Hello @gcusello,

I tested with Chrome, Firefox and Edge, it's the same problem. I don't know how I can debug,

Thank you

0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @TISKAR ,

did you tried to clear the browser cache?

Ciao.

Giuseppe

0 Karma

TISKAR
Builder

Yes @gcusello , i try by private navigation, and by clear brower cach, but i have the same problem

0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @TISKAR ,

I never saw this issue.

Open a case to Splunk Support.

Ciao.

Giuseppe

0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @TISKAR,

I never saw this issue, which browser are you using?

Ciao.

Giuseppe

0 Karma
Get Updates on the Splunk Community!

Splunk Mobile: Your Brand-New Home Screen

Meet Your New Mobile Hub  Hello Splunk Community!  Staying connected to your data—no matter where you are—is ...

Introducing Value Insights (Beta): Understand the Business Impact your organization ...

Real progress on your strategic priorities starts with knowing the business outcomes your teams are delivering ...

Enterprise Security (ES) Essentials 8.3 is Now GA — Smarter Detections, Faster ...

As of today, Enterprise Security (ES) Essentials 8.3 is now generally available, helping SOC teams simplify ...