Knowledge Management

Mounting Knowledge Bundle Errors

mookiie2005
Communicator

We are attempting to mount our knowledge bundle and we are recieving some errors in splunk:
[Indexername] Failed to create bundles setup with server name "SearchHeadName". Using peer's local bundles to execute the search, results might not be correct.

[Indexername] Bundle Mounting: could not find system dir in bundles_location, distsearch.conf stanza=searchhead:SearchHeadName, bundles_location="\\"SearchHeadName"\"splunk_knowledge_bundle, search head server_name=SearchHeadName

does anyone know how to resolve these errors?

1 Solution

mookiie2005
Communicator

We found the issue to be related to folders placed in the mounted bundle location. You needed to place folders etc, system, and users. This resolved our issues.

View solution in original post

mookiie2005
Communicator

We found the issue to be related to folders placed in the mounted bundle location. You needed to place folders etc, system, and users. This resolved our issues.

ben_leung
Builder

This does not solve the issue. Splunk version 6.0.5, same error even though the mounted bundle location contains the folders etc, system, and users.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Make Your Machine Data AI-Ready in Splunk

Every team is getting ready for AI agents.   Thursday, November 12, 2026  |  11AM  PST / 2PM EST   ...

Splunk Asynchronous Forwarding Explained

Splunk asynchronous forwarding is often misunderstood as simply setting autoLBVolume. That is not quite right. ...

How to Monitor AI Agents with Splunk Agent Observability

Let’s say I’m running a travel planning AI app in production. A user asks for three concise hotel options in ...