Knowledge Management

Error installing Splunk 9.3 on RHEL 8 server

jmrubio
Path Finder

Hello!

I am trying to upgrade to the latest version of Splunk Enterprise 9.3 on a RHEL 8 server, but I am getting this error message after accepting the license. Any one seen this error? I have checked the permissions, and they are all fine. Thanks!

Fatal Python error: init_fs_encoding: failed to get the Python codec of the filesystem encoding
Python runtime state: core initialized
Traceback (most recent call last):
File "<frozen importlib._bootstrap>", line 1007, in _find_and_load
File "<frozen importlib._bootstrap>", line 986, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 680, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 846, in exec_module
File "<frozen importlib._bootstrap_external>", line 982, in get_code
File "<frozen importlib._bootstrap_external>", line 1039, in get_data
PermissionError: [Errno 1] Operation not permitted: '/opt/splunk/lib/python3.9/encodings/__init__.py'

Labels (1)
0 Karma
1 Solution

jmrubio
Path Finder

So this issue was being caused by an fapolicyd deny all rule. Once I moved the rule out of the /etc/fapolicyd/rules.d, it let me upgrade Splunk.

View solution in original post

0 Karma

jmrubio
Path Finder

So this issue was being caused by an fapolicyd deny all rule. Once I moved the rule out of the /etc/fapolicyd/rules.d, it let me upgrade Splunk.

0 Karma

marnall
Motivator

Could you try running it once with sudo? This should allow you to accept the license agreement, and then Splunk will use system privileges to set up the systemd service. Afterwards it should be controllable with systemctl.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Event Series: Telemetry Pipeline Management

Balancing Scale and Spend: Gaining Control Over High-Volume Metrics in Splunk Observability Cloud As ...

Kick the Tires Before You Commit: A Hands-On Tour of the Splunk Observability Cloud ...

Evaluating an enterprise observability platform usually goes like this: fill out a form, get a free trial with ...

Deep insights, no barriers: Splunk Observability Cloud Free Edition

As software delivery cycles continue to accelerate, observability shouldn’t be a luxury — it should be a ...