Knowledge Management

Active KVStore version upgrade precheck FAILED

Elbald97
Explorer

Hi I need help

I have just updated my indexer cluster composed of 4 windows 2022 servers, to the new version of Splunk 9.4.0.
As always I follow the update procedure, but this time one of my 4 servers refuses to update, it makes a rollback each time.

Elbald97_0-1734536900050.pngI check the installations failed logs and noticed that the KVstrore was failing to update!

Elbald97_1-1734536975482.png

Can anyone help me fix this problem?

Thanks for your help.

Labels (1)
0 Karma

isoutamo
SplunkTrust
SplunkTrust

You must always read this https://docs.splunk.com/Documentation/Splunk/9.4.0/Installation/AboutupgradingREADTHISFIRST before update. Check what it said and warning also check those links too to ensure that you have ready for update before you start.  Always start with test environment and never update your production to double donuts (x.0.0) version, neither donuts (x.y.0) version too.

You should also join in splunk UG Slack and its https://splunk-usergroups.slack.com/archives/C03M9ENE6AD channel (upgrade 9 issues). There are lot of issues what admins have found on their lab environments.

0 Karma

SanjayReddy
SplunkTrust
SplunkTrust

hi @Elbald97 

In 9.4.0 KV store has been upgarded from 4.2 to 7.x, as this is a major change for KV store

as per your deatils upgrade is not working in Indexers.

try following link for preupgrade checks for  KV store upgarde 
https://docs.splunk.com/Documentation/Splunk/9.4.0/Admin/MigrateKVstore#Prerequisites

if these are indexers , KV store is not needed on them. you can disable using following on  indexers  server.conf 

[kvstore]
disabled=true 

to aviod kv store upgarde aslong with Splunk 9.4.0 upgarde 

kindly set kvstoreUpgradeOnStartupEnabled=false 

post splunk upgarde you can upgarde KV store 

if these are searchheads then do not disable KV store

kindly refer to following documentation for mor details 

https://docs.splunk.com/Documentation/Splunk/9.4.0/Admin/MigrateKVstore 

https://docs.splunk.com/Documentation/Splunk/9.4.0/Installation/AboutupgradingREADTHISFIRST#Key_poin... 


0 Karma

Elbald97
Explorer

I didn't know you had to disable kvstore on indexers.
It works, I was able to update my server.
Thanks.

0 Karma

isoutamo
SplunkTrust
SplunkTrust
You should always disable any unnecessary components like kvstore where it’s don’t needed. See https://docs.splunk.com/Documentation/Splunk/9.4.0/Security/DisableunnecessarySplunkcomponents
Career Survey
First 500 qualified respondents will receive a $20 gift card! Tell us about your professional Splunk journey.

Can’t make it to .conf25? Join us online!

Get Updates on the Splunk Community!

What Is Splunk? Here’s What You Can Do with Splunk

Hey Splunk Community, we know you know Splunk. You likely leverage its unparalleled ability to ingest, index, ...

Level Up Your .conf25: Splunk Arcade Comes to Boston

With .conf25 right around the corner in Boston, there’s a lot to look forward to — inspiring keynotes, ...

Manual Instrumentation with Splunk Observability Cloud: How to Instrument Frontend ...

Although it might seem daunting, as we’ve seen in this series, manual instrumentation can be straightforward ...