Installation

splunk soar GLIBC.2 not found error

mory
Observer

Hi,

I am trying to install Splunk SOAR (On-premises) as an unprivileged user on CentOS 7.9 and when I am running ./soar-prepare-system script I get the following error message:

./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.25' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.26' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)

 I tried to install it on CentOS 8 and got another error said

Unable to read CentOS/RHEL version from /etc/redhat-release.

 Any sugestions?

Labels (2)
0 Karma

QuentinM
Loves-to-Learn

The first error could appear if you 're trying to install a RHEL8 version of Soar on a Centos7.

Regarding CentOS 8, it's not officially supported but you can download a version CentOS/RHEL8...
https://docs.splunk.com/Documentation/SOARonprem/6.2.2/Install/Requirements

 

0 Karma
Get Updates on the Splunk Community!

Enter the Agentic Era with Splunk AI Assistant for SPL 1.4

  🚀 Your data just got a serious AI upgrade — are you ready? Say hello to the Agentic Era with the ...

Stronger Security with Federated Search for S3, GCP SQL & Australian Threat ...

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...

Accelerating Observability as Code with the Splunk AI Assistant

We’ve seen in previous posts what Observability as Code (OaC) is and how it’s now essential for managing ...