Installation

splunk soar GLIBC.2 not found error

mory
Observer

Hi,

I am trying to install Splunk SOAR (On-premises) as an unprivileged user on CentOS 7.9 and when I am running ./soar-prepare-system script I get the following error message:

./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.25' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.26' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)

 I tried to install it on CentOS 8 and got another error said

Unable to read CentOS/RHEL version from /etc/redhat-release.

 Any sugestions?

Labels (2)
0 Karma

QuentinM
Loves-to-Learn

The first error could appear if you 're trying to install a RHEL8 version of Soar on a Centos7.

Regarding CentOS 8, it's not officially supported but you can download a version CentOS/RHEL8...
https://docs.splunk.com/Documentation/SOARonprem/6.2.2/Install/Requirements

 

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Monitoring AI Agents with Splunk Observability Cloud

Let’s say I’m running a travel planning AI app in production. A user asks for three concise hotel options in ...

[Puzzles] Solve, Learn, Repeat: Tiling

This puzzle (first published here) is based on finding groups of tessellated tiles (inspired by floor tiles I ...

SOK it to Me: Top 3 Benefits of Using Splunk Operator on Kubernetes that’ll Make ...

    Thursday, July 9, 2026  |  11:00AM–12:00PM PDT Duration: 1 hour (includes Q&A) Managing can feel like a ...