Installation

splunk licence error message

rajiv_r
Explorer

I am having Splunk self serviced cloud deployment whose licence is getting expired on 2nd Feb 2020 but when i am loading the dashboard it shows an error message- "Error in 'litsearch' command: Your Splunk license expired or you have exceeded your license limit too many times. Renew your Splunk license by visiting www.splunk.com/store or calling 866.GET.SPLUNK."
Please help me in resolving this error as it is very urgent.

Labels (1)
Tags (2)
0 Karma

aivarson_splunk
Splunk Employee
Splunk Employee

Call Splunk support and have them help you clear the license error.

0 Karma

richgalloway
SplunkTrust
SplunkTrust

Since your license doesn't expire for another 30 days, we have to assume the message is because you've exceeded your license limit too many times. There are two ways to correct that: 1) wait 30 days for the violation to reset itself; or 2) call Splunk and ask for a reset key.

---
If this reply helps you, Karma would be appreciated.
0 Karma

Sfry1981
Communicator

Have you checked the cloud monitoring dashboard to check your license limit as it sounds like for your license amount you have been going over for too long and they have now suspended it? Best to call Splunk customer support/sales team as this will be controlled by them and they should be able to reinstate temporarily.

0 Karma
Get Updates on the Splunk Community!

What's New in Splunk Cloud Platform 9.2.2403?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.2.2403! Analysts can ...

Stay Connected: Your Guide to July and August Tech Talks, Office Hours, and Webinars!

Dive into our sizzling summer lineup for July and August Community Office Hours and Tech Talks. Scroll down to ...

Edge Processor Scaling, Energy & Manufacturing Use Cases, and More New Articles on ...

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...