Why does login page show "Your browser could not connect to Splunk.com..." after upgrading server to 6.2 in a closed environment with web.conf configuration?

[pil321]

I just updated one of my servers to 6.2. I'm in a closed environment (no Internet connection) and I have my web.conf set as:

[settings]
....
updateCheckerBaseURL = 0
----

Now the login webpage shows "Your browser could not connect to Splunk.com......"

This was good to go on 6.1.X.

[sjalexander]

This isn't exactly my situation, but I came here from googling the error when I received it (new install of 6.3).

I discovered that I had an extension blocking content from quickdraw.splunk.com, which caused the page to throw the error. Backed off the extension settings and now it works.

(privacy badger on chrome, if curious)

[abaezjob]

Thanks a lot, you pointed me in the right direction. In my case the browser is firefox and the extension is badger just like in your case. Again, thanks a bunch.

[Ellen · Accepted solution]

This has been reported as a known issue, SPL-92490 and being investigated.

http://docs.splunk.com/Documentation/Splunk/latest/ReleaseNotes/Knownissues#Upgrade_issues

[pil321]

Thanks Ellen.

[wpreston]

Happened to me as well...