Installation

Why does login page show "Your browser could not connect to Splunk.com..." after upgrading server to 6.2 in a closed environment with web.conf configuration?

pil321
Communicator

I just updated one of my servers to 6.2. I'm in a closed environment (no Internet connection) and I have my web.conf set as:

[settings]
....
updateCheckerBaseURL = 0
----

Now the login webpage shows "Your browser could not connect to Splunk.com......"

This was good to go on 6.1.X.

Labels (1)
1 Solution

Ellen
Splunk Employee
Splunk Employee

sjalexander
Path Finder

This isn't exactly my situation, but I came here from googling the error when I received it (new install of 6.3).

I discovered that I had an extension blocking content from quickdraw.splunk.com, which caused the page to throw the error. Backed off the extension settings and now it works.

(privacy badger on chrome, if curious)

0 Karma

abaezjob
New Member

Thanks a lot, you pointed me in the right direction. In my case the browser is firefox and the extension is badger just like in your case. Again, thanks a bunch.

0 Karma

Ellen
Splunk Employee
Splunk Employee

This has been reported as a known issue, SPL-92490 and being investigated.

http://docs.splunk.com/Documentation/Splunk/latest/ReleaseNotes/Knownissues#Upgrade_issues

pil321
Communicator

Thanks Ellen.

wpreston
Motivator

Happened to me as well...

Get Updates on the Splunk Community!

Splunk Up Your Game: Why It's Time to Embrace Python 3.9+ and OpenSSL 3.0

Did you know that for Splunk Enterprise 9.4, Python 3.9 is the default interpreter? This shift is not just a ...

See your relevant APM services, dashboards, and alerts in one place with the updated ...

As a Splunk Observability user, you have a lot of data you have to manage, prioritize, and troubleshoot on a ...

Cultivate Your Career Growth with Fresh Splunk Training

Growth doesn’t just happen—it’s nurtured. Like tending a garden, developing your Splunk skills takes the right ...