Installation

Why I still don't get search results after importing new license - getting error with 'litsearch' command?

Explorer

Hi everyone.

I imported new valid license for splunk but I still get error messages while searching "". The exact error is *Error in 'litsearch' command: Your Splunk license expired or you have exceeded your license limit too many times. Renew your Splunk license by visiting www.splunk.com/store or calling 866.GET.SPLUNK** and The search job has failed due to an error. You may be able view the job in the Job Inspector. I deleted the old expired licenses and created a new pool but nothing changed. Any ideas??

Thank you!

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1 Solution

Champion

Is it possible to ask them to issue a reset key to Splunk?I think that it becomes better if apply the reset key.

View solution in original post

Champion

Is it possible to ask them to issue a reset key to Splunk?I think that it becomes better if apply the reset key.

View solution in original post

Explorer

Thank you for your prompt response!

To which address am I supposed to send e-mail?

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Champion

If contact the company that you purchased the Splunk I think I be issued.

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Explorer

OK, it is settled. Splunk representative sent me the reset key. It is OK now. Thanks a lot!

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