Installation

Why I still don't get search results after importing new license - getting error with 'litsearch' command?

tsekali
Explorer

Hi everyone.

I imported new valid license for splunk but I still get error messages while searching "". The exact error is **Error in 'litsearch' command: Your Splunk license expired or you have exceeded your license limit too many times. Renew your Splunk license by visiting www.splunk.com/store or calling 866.GET.SPLUNK* and The search job has failed due to an error. You may be able view the job in the Job Inspector. I deleted the old expired licenses and created a new pool but nothing changed. Any ideas??

Thank you!

Labels (1)
0 Karma
1 Solution

HiroshiSatoh
Champion

Is it possible to ask them to issue a reset key to Splunk?I think that it becomes better if apply the reset key.

View solution in original post

HiroshiSatoh
Champion

Is it possible to ask them to issue a reset key to Splunk?I think that it becomes better if apply the reset key.

View solution in original post

tsekali
Explorer

Thank you for your prompt response!

To which address am I supposed to send e-mail?

0 Karma

HiroshiSatoh
Champion

If contact the company that you purchased the Splunk I think I be issued.

0 Karma

tsekali
Explorer

OK, it is settled. Splunk representative sent me the reset key. It is OK now. Thanks a lot!

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