Installation

Trial license to free license poolsize=0?

gibrich
Engager

My trial license expired just after I left for a trip. Now that I have returned and upgraded to 6.2, I have converted to a free license, but I find that on every intervening day -- more than the limit of 3 -- I received a license violation warning: "This pool has exceeded its configured poolsize=0 bytes. A warning has been recorded for all members." I index a steady 50MB per day, yet I am locked out of Search functionality, and the documentation suggests that my only recourse is to wait until the warnings roll out of the 30-day window, because I simply didn't think to convert manually to a free license before I left.

<suggestion>It seems to me that when the trial license expires unattended, it would be very reasonable to convert it automatically to a free license for indexing volume purposes, if nothing else, to avoid this kind of total interruption of functionality. Why is this not the case? </suggestion>

Is there any other way to resolve these warnings other than waiting for a full month, since I can't afford an Enterprise license? Is there any way to get at the raw data gathered by my custom scripts from the past week while I am locked out of Search, so I can go back to manual analysis in the meantime?

Labels (1)

marionbates
New Member

This is infuriating. I have uninstalled, rm -rf 'd /opt/splunk, got a new trial license for Light, installed fresh from RPM, and it STILL says "violation" -- this is on a FRESH install, no inputs defined. I'd already conceded to give up all my old data from the trial. I don't know how to resolve this. We'll have to use another tool. Would NOT recommend.

0 Karma

cjj1977
Path Finder

I had a similar problem, converting from a Splunk Light license to a Free one, which I was prompted to do when I logged in after the Light license expired. Although the conversion seemed to work automatically, and I verified this in the System | License information screen, I still wasn't able to search.

In my case I left things alone for a few days and then when I checked 5 days later I was able to search, so you won't have to wait a full month. Seems to be that you have to wait between 1-5 days. I can't be more precise that that.

grijhwani
Motivator

No way without intervention from Splunk sales support.

Register for .conf21 Now! Go Vegas or Go Virtual!

How will you .conf21? You decide! Go in-person in Las Vegas, 10/18-10/21, or go online with .conf21 Virtual, 10/19-10/20.