Installation

Installation error 1335 - 64-bit downloaded trial

b8b
New Member

See screenshot - how do I get past this? Can't ignore or it errors out. Tried multiple different users for different install permissions (also Admin). Please advise. Thanks!alt text

Tags (1)
0 Karma

b8b
New Member

My 15th download attempt worked. Not sure what changed. Thanks to all for the support!

0 Karma

b8b
New Member

Interesting theory, not sure how to test because I can download anything from anywhere else with no issue...

0 Karma

kevind5
New Member

Where are you attempting to download the file. Is it local to the server where you intend installation?

0 Karma

b8b
New Member

Yes, directly. Is this an issue?

0 Karma

bosburn_splunk
Splunk Employee
Splunk Employee

You may need to check and see if there's some kind of firewall in your network that may be hosing the download..

Brian

Bosley
0 Karma

b8b
New Member

Hi,

I am still getting the same error(s). I have downloaded each file more than 10 times using different browsers. Even tried using my own credentials as the user during install (I am an admin on the machine I am installing Splunk on), same error.

Please advise.

Thanks!

0 Karma

b8b
New Member

Hi Kristian,

For some reason I am getting the same error with either 32 or 64-bit version downloaded with Chrome or Firefox. When downloading with IE, I also get a warning, as shown in the following screenshot.

Please advise.

Thanks.

lalt textl

0 Karma

kristian_kolb
Ultra Champion

A corrupt download? This can happen. Download the installer and try again.

/K

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

All Work and No Play? Not at .conf26! Unwind at These Evening Events

Between hands-on technical sessions, keynote reveals, and diving into live architectures, .conf26 is packed ...

Join the Hackathon at .conf26 and build a No-Code AI agent

Join us for the AI Agent Buildathon, an in-person, three-hour hands-on Hackathon where you’ll use Splunk Agent ...

Level Up Your Workflow: Mastering Splunk Cloud Management via Terraform

Tech Talk Recap   From Chaos to Control: Scaling Splunk Cloud with Infrastructure as Code Managing apps in ...