Installation

How to contact Splunk about developer license?

n5zap
Explorer

It's time for me to update my developer license and Splunk has gone radio silent. In the past I submitted a request and heard the answer within a day or two, but I have submitted twice in the past month with no answer. How do I contact someone about this?

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1 Solution

masonmorales
Influencer

I've had this happen to me as well. I was able to get it resolved fairly quickly by e-mailing devinfo@splunk.com.

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thellmann
Splunk Employee
Splunk Employee

Since we've updated the Splunk Developers website, the 10GB developer license request form can now be found at: https://dev.splunk.com/enterprise/dev_license/

The approval process for this type of license is manual and is typically resolved within 2-3 business days. If you haven't heard back in longer than that, please email devinfo@splunk.com

However, if you applied for a 50GB personalized dev/test license at https://splunk.com/dev-test you'll need to use a different process. This type of license is only available to customers associated with a paid Splunk entitlement of any size. You will need to reach out to your Splunk sales representative for help related to these licenses.

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masonmorales
Influencer

I've had this happen to me as well. I was able to get it resolved fairly quickly by e-mailing devinfo@splunk.com.

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MuS
SplunkTrust
SplunkTrust

Hi n5zap,

have a look here http://dev.splunk.com/page/developer_license_sign_up

cheers, MuS

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MuS
SplunkTrust
SplunkTrust

another options would be to contact your local Splunk Partner or Splunk SE to help you in this matter.

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