Installation

Getting error messages after Splunk Enterprise Security upgrade from 4.5.2 to 4.7.1.

vin02
Path Finder

Hi,

We have upgraded Enterprise Security from 4.5.2. to 4.7.1. After the upgrade we are getting two types of error message in our environment.
Type 1:

msg="A script exited abnormally" input="/opt/splunk/etc/apps/SA-Utils/bin/configuration_check.py" stanza="configuration_check://confcheck_es_app_version" status="exited with code 3"

Type 2:

A threat intelligence download has failed. stanza="iblocklist_spyware" host="xxxxx" status="threat list download failed after multiple retries"
A threat intelligence download has failed. stanza="iblocklist_proxy" host="xxxxx" status="threat list download failed after multiple retries"
A threat intelligence download has failed. stanza="iblocklist_tor" host="xxxxx" status="threat list download failed after multiple retries"
A threat intelligence download has failed. stanza="iblocklist_piratebay" host="xxxxx" status="threat list download failed after multiple retries"
A threat intelligence download has failed. stanza="iblocklist_web_attacker" host="xxxxx" status="threat list download failed after multiple retries"
A threat intelligence download has failed. stanza="iblocklist_rapidshare" host="xxxxx" status="threat list download failed after multiple retries"
A threat intelligence download has failed. stanza="iblocklist_logmein" host="xxxxx" status="threat list download failed after multiple retries"

Could you please suggest on this?

Labels (1)

hcannon
Path Finder

We had this same issue after upgrade to 4.7.0 - Splunk Support advised it was a bug in this version and provided the following fix, which worked for us -

Edit splunk/etc/apps/DA-ESS-ThreatIntelligence/bin/configuration_checks/confcheck_failed_threat_download.py as below:

--- confcheck_failed_threat_download.old.py 
+++ confcheck_failed_threat_download.py 
@@ -33,7 +33,7 @@ 

messages = [] 

- job = splunk.search.dispatch(search_string, sessionKey=session_key, earliest=earliest) 
+ job = splunk.search.dispatch(search_string, sessionKey=session_key, earliest_time=earliest) 
while elapsed < srch_timeout: 
if job.isDone: 
if job.resultCount > 0 or job.eventCount > 0:
0 Karma

mosman_splunk
Splunk Employee
Splunk Employee

make sure that the directory still owned by the correct user

0 Karma

vin02
Path Finder

yes directory owned by correct user.

0 Karma

gf13579
Communicator

I'm seeing 3 of the iblocklist* ones too, along with malware_domains. Our ES is running on Splunk Cloud

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Index This | What travels the world but is also stuck in place?

April 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Discover New Use Cases: Unlock Greater Value from Your Existing Splunk Data

Realizing the full potential of your Splunk investment requires more than just understanding current usage; it ...

Continue Your Journey: Join Session 2 of the Data Management and Federation Bootcamp ...

As data volumes continue to grow and environments become more distributed, managing and optimizing data ...