Installation

Error in 'litsearch' command: Your Splunk license expired or you have exceeded your license limit too many times.

gtech
Engager

Hi,

How long do I have to wait before my free license will be enabled again? Is there any way that I can get this license reset so that I can start searching again?


Alerts

Licensing alerts notify you of excessive indexing warnings and licensing misconfigurations. Learn more
Current
1 pool warning reported by 1 indexer Correct by midnight to avoid violation Learn more
1 pool violation reported by 1 indexer Correct by midnight to avoid violation Learn more
Permanent
4 license window warnings reported by 1 indexer 1 week ago

Labels (1)
Tags (3)

jasperkins
Engager

Yeah all I can say is that splunk has the worst customer service when it comes to the trail and free version issues. I installed splunk and never really used it but it keeps saying I have exceed my limit and that I need to call splunk. When I do they say we do not support the free version and its been way over 30 days and no reset. Horrible support and company. The funny thing is I am the IT manager for my company and my company is try go with another SEIM and getting ready to get rid of Splunk which I have been fighting for them to keep. After dealing with this frustration I am not going fight anymore to keep Splunk in my company.

zoggy
Engager

But when you move from trial to free.. you get slammed with a ton of warning and violations thus making the 'free' version because a bit of a pita since search wont work for 30 days. Horrible user experience in this scenario.

Ayn
Legend

"If you have 5 or more warnings on an Enterprise license or 3 warnings on a Free license in a rolling 30-day period, you are in violation of your license and search will be disabled."

So, your search will be disabled until you have less than 3 violations in the last 30 days. Or, if you apply a reset license, which could be obtained from support.

0 Karma

gtech
Engager

Hi,

Thank you for this information, I also read this article. I would actually like to know how long my search will be disabled for by calculating the alerts above?

Thanks

0 Karma
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