Getting Data In

what could cause “server error” or “Your network connection may have been lost or Splunk may be down" “ when trying to load MS Azure Import Identity Provider (IdP) metadata

jbarlow_splunk
Splunk Employee
Splunk Employee

When attempting to load the idp federation meta data,
encounter either “server error” or “Your network connection may have been lost or Splunk may be down"

Tags (1)
0 Karma
1 Solution

jbarlow_splunk
Splunk Employee
Splunk Employee

These errors indicate an error in the requests between browser and splunkd
specifically when calling

splunkd/__raw/services/admin/SAML-idp-metadata

to be able to debug this , need to use either a http tracing tool , or network trace
to see either response errors or network errors

On Chrome , for example, can use - Chrome DevTools

Select More Tools > Developer Tools from the Chrome Menu.
Right-click on a page element and select Inspect

Then view the network panel , and look at the responses

One example cause , could be with nginx reverse proxy with default settings
and following response seen :
alt text
414 Request-URI Too Large
nginx/1.4.6 (Ubuntu)

In that case resolution http://nginx.org/en/docs/http/ngx_http_core_module.html#large_client_header_buffers

View solution in original post

0 Karma

jbarlow_splunk
Splunk Employee
Splunk Employee

These errors indicate an error in the requests between browser and splunkd
specifically when calling

splunkd/__raw/services/admin/SAML-idp-metadata

to be able to debug this , need to use either a http tracing tool , or network trace
to see either response errors or network errors

On Chrome , for example, can use - Chrome DevTools

Select More Tools > Developer Tools from the Chrome Menu.
Right-click on a page element and select Inspect

Then view the network panel , and look at the responses

One example cause , could be with nginx reverse proxy with default settings
and following response seen :
alt text
414 Request-URI Too Large
nginx/1.4.6 (Ubuntu)

In that case resolution http://nginx.org/en/docs/http/ngx_http_core_module.html#large_client_header_buffers

0 Karma
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