different results searching json data depending on app

[fdarrigo]

I am ingesting JSON data via the HEC on a HeavyForwarder, but when I query the data in SplunkCloud, I have different results depending on which app I am using to query the data.

For example, in the search and reporting app, the json data creates an event with fields "ping.jitter" and "ping.latency". However, when I query using a custom app, the event is not created and the fields "ping.jitter" and "ping.latency" are not created nor are they populated with data.

Any ideas why?

[fdarrigo]

MuS- Changing from fast mode to verbose solved the problem
anthonymelita - thanks for the tip. I will keep it in mind.

[MuS · Accepted solution]

Hi fdarrigo,

Two possible reasons:

1. You run the search in your custom app in fast mode, see https://docs.splunk.com/Documentation/Splunk/latest/Search/Changethesearchmode#Using_the_Fast_mode for more details
2. You need to add KV_MODE = json to your sourcetype under Setting - Source types in your custom app

Hope this helps ...

cheers, MuS

[anthonymelita]

In my experience Splunk attempts to auto-extract json objects to fields and frequently fails. Try adding an |spath command as your first pipe after basic search criteria like index, source, etc...

[fdarrigo]

Thanks. I will keep it in mind.