XML parsing is not working as expected, field values are truncating

[imsidrai]

XML parsing is not working as expected, field values are truncating , tried changing truncate values in props but that doesnt help..

Tried with and without KV_MODE as well

props.conf on HF

[iiq_db]
TRUNCATE = 100000
NO_BINARY_CHECK = true
SHOULD_LINEMERGE = false
category = custom
pulldown_type = true
KV_MODE = xml

sample log

2021-09-24 14:28:29.011, id="XXXXXXX", created_dt="2021-09-24 08:18:01.87", created="1632489481870", source="RequestHandler", action="provision", target="XXXX", application="Enterprise Directory", account_name="XXXX,ou=XXXXX,ou=XXXX,ou=HO,o=XXX.com", attributes="<Attributes>
<Map>
<entry key="IIQDisabled">
<value>
<Boolean></Boolean>
</value>
</entry>
<entry key="accountFlag" value="ACTIVE"/>
<entry key="cn" value="XXXXX"/>
<entry key="dn" value="uid=XXXX,ou=XXXX,ou=XXXX,ou=HO,o=XXX.com"/>
<entry key="email" value="[email protected]"/>
<entry key="employeeNumber" value="XXXXX"/>
<entry key="employeeType" value="E"/>
<entry key="givenname" value="XXXXX"/>
<entry key="globaluid" value="XXX"/>
<entry key="mail" value="(XX0:XX1:XX3:XX0:XX0:XX0:XX0:XX0:XX0:XX0)[email protected]"/>
<entry key="mailAccessDomain" value="HO XXX"/>
<entry key="mailRoutingAddress" value="(XX0)EX"/>
<entry key="mailalternateaddress">
<value>
<List>
<String>(XX0:XX11)S=XXXX/G=XXX/OU=XXXX.com</String>
</List>
</value>
</entry>
<entry key="XXUniqueId" value="XYZ"/>
<entry key="XXaccountstatus" value="0"/>
<entry key="XXlcsp1" value="XYZ"/>
<entry key="XXlinteractivep1" value="XYZ"/>
<entry key="XXllcp1" value="XXXXYZ"/>
<entry key="XXlmaildisplayname" value="XY , AB"/>
<entry key="XXlmemberof">
<value>
<List>
<String>cn=Passphrase-Policy-Users,ou=groups,o=XXl.com</String>
</List>
</value>
</entry>
<entry key="XXlprofilechecksum" value="XXXX"/>
<entry key="XXorgmemberof">
<value>
<List>
<String>ou=XXX,ou=XXXX,ou=HO,o=XXl.com</String>
</List>
</value>
</entry>
<entry key="XXworkgroupmanager" value="XXXXXXX"/>
<entry key="nsAccountLock" value="FALSE"/>
<entry key="objectClass">
<value>
<List>
<String>top</String>
<String>person</String>
<String>organizationalperson</String>
<String>inetorgperson</String>
<String>mailrecipient</String>
<String>universaluniqueid</String>
<String>XXlorgperson</String>
</List>
</value>
</entry>
<entry key="op">
<value>
<ObjectOperation>Modify</ObjectOperation>
</value>
</entry>
<entry key="sn" value="XXXX"/>
<entry key="uid" value="XXXX"/>
<entry key="uidns" value="XXXX"/>
<entry key="uuid" value="XXXXX"/>
</Map>
</Attributes>
", string1="Enterprise Directory", string2="committed"

[ITWhisperer]

It looks to me like the issue is not to do with the size but to do with the fact that the double quotes in the attributes field have not been escaped, so the attributes field is being terminated at the first double quote in the field.

[imsidrai]

Hi @ITWhisperer 

I am a bit new to splunk , what should i do to avoid that ?

custom extractions?

Thank you 

[ITWhisperer]

Yes, I think you will need custom extractions

[imsidrai]

@ITWhisperer it would be appreciable if you can point me to something to start with....

Thank you