Windows splunk_wmi.exe

[zafar]

Hi,
Windows UF stopped sending events. I saw this event in _internal index
'message from ""C:\Program Files\SplunkUniversalForwarder\bin\splunk-wmi.exe"" Clean shutdown completed.'

The UF version is 9.2.1

What does it mean, and how to avoid it from happening again?

[livehybrid · Accepted solution]

Hi @zafar,

The event you're seeing indicates that the WMI Input on your Universal Forwarder (UF) has performed a clean shutdown. This typically happens when the Splunk service is stopped/restarted OR can be if you have your WMI input setup on an interval - in which case it is notifying you that it has completed.

Here are some steps you can take to investigate further:

1. Check your ingested data: Are you actually missing any WMI events from the UF? 
2. Check the Splunk Service: Ensure that the Splunk service is running on the Windows machine. You can check this in the Windows Services console or by running the following command in a command prompt: sc query SplunkForwarder
3. Review the Splunkd.log: Look for any errors or warnings related to the splunk-wmi.exe in the Splunkd.log file, located in the $SPLUNK_HOME\var\log\splunk directory.
4. Check for Resource Issues: Make sure the Windows machine has sufficient resources (CPU, memory, disk space) to run the Splunk UF. Insufficient resources can lead to unexpected shutdowns or process halting.
5. Review Scheduled Restarts: If you have any scheduled tasks or scripts that restart the Splunk service or Windows machine, ensure they are configured correctly and not causing unintended shutdowns.

If you continue to experience issues, please provide more details about your environment, including the Splunk version, operating system, and any relevant configuration settings. This will help in further troubleshooting.

🌟 Did this answer help you? If so, please consider:

• Adding kudos to show it was useful
• Marking it as the solution if it resolved your issue
• Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

[gcusello]

Hi @zafar ,

good for you, see next time!

let me know if I can help you more, or, please, accept one answer for the other people of Community.

Ciao and happy splunking

Giuseppe

P.S.: Karma Points are appreciated 😉

[gcusello]

Hi @zafar ,

wmi is a way to extract events from a remote windows system, are you speaking of UF stopping events of the receiver or of monitored system?

could you better describe how this Uf is working?

Ciao.

Giuseppe