Getting Data In

Why am I receiving "SOFTWARE PROGRAM ERROR" in Splunk universal forwarder that are AIX servers?

MousumiChowdhur
Contributor

I'm running error script on a bunch of AIX servers but have encountered the "SOFTWARE PROGRAM ERROR" on few of the servers. After getting the internal logs of the servers I have found that whenever there is an automatic restart of that server, this "SOFTWARE PROGRAM ERROR" generates. What should I do to prevent this error from coming up in the servers? Also, what could be the other possible root causes for this getting this error?

gcusello
SplunkTrust
SplunkTrust

Hi MousumiChowdhury,
what version of Splunk Forwarder are you using?
because there is a known issue on AIX7.1.
I suggest to open a case to Splunk Support.
Bye.
Giuseppe

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