Upgrade to 4.3: AttributeError: 'str' object has no attribute 'os_startIndex'

[FRoth]

After an upgrade from 4.2.4 to 4.3 on Windows 2008 R2 Server (64bit) I get the following error after the login:

500 Internal Server Error
Return to Splunk home page


AttributeError: 'str' object has no attribute 'os_startIndex'


You are using 10.41.5.22:8000, which is connected to splunkd @115073 at https://127.0.0.1:8089 on Thu Jan 19 10:43:44 2012.

Please help

[FRoth]

No. 500 Internal Server Error.

I found a workaround for that problem - see
http://splunk-base.splunk.com/answers/37892/500-internal-server-error?page=1&focusedAnswerId=38662#3...

[Drainy]

Is this logging you directly into an app?

[FRoth]

Would someone please fix this f##### issue in that RSS section of entity.py and compile that file again.

2012-01-19 10:58:49,927 ERROR   [4f17e959e732440f0] messages:124 - 'str' object has no attribute 'os_startIndex'
Traceback (most recent call last):
  File "D:\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\controllers\messages.py", line 81, in index
    entries = splunk.entity.getEntities(uri)
  File "D:\Splunk\Python-2.7\Lib\site-packages\splunk\entity.py", line 159, in getEntities
    offset = int(atomFeed.os_startIndex or -1)
AttributeError: 'str' object has no attribute 'os_startIndex'