Getting Data In

Splunk is ignoring timestamp and using indexing time

colin_ewen
New Member

I'm running into an issue with Splunk ignoring the timestamp in a specific log and just using current indexing time. Example extract(XXXX and #### replace letters and numbers)

[2011-09-27-04-03-54][XXXX::IA::Actions][####]: BUYER_EMAIL_INVOICES_ADDRESS: []

[2011-09-27-04-03-54][XXXX::IA::Actions][####]: BUYER_LANGUAGE_ID: [25]

[2011-09-27-04-03-54][XXXX::IA::Actions][####]: BUYER_DATE_FORMAT_ID: [1]

Format is %Y-%m-%d-%H-%M-%S

I've attempted the below dateformat to resolve this (there is a backslash escaping the [ below, it's being removed):

TIME_PREFIX = [

TIME_FORMAT = %Y-%m-%d-%H-%M-%S

Unfortunately, no luck, and it's still showing up with the indexing time.

Any help on this? I'm running into a wall.

Tags (1)
0 Karma

_d_
Splunk Employee
Splunk Employee

Colin, try placing a ^ (to indicate the beginning of the line) in front of the backslash escaping your left bracket in TIME_PREFIX.

0 Karma

gkanapathy
Splunk Employee
Splunk Employee

Where exactly did you place these lines of configuration?

0 Karma

colin_ewen
New Member

I've adjusted props.conf on the backend, but it did not work properly. At this point, it now groups them into chunks of 16 lines as a single event and continues to give them the wrong timestamp.

0 Karma

gkanapathy
Splunk Employee
Splunk Employee
0 Karma

colin_ewen
New Member

I added them to the props.conf on the forwarder. Should the props.conf be added to the indexer too, or just the forwarder?

0 Karma
Get Updates on the Splunk Community!

AI for AppInspect

We’re excited to announce two new updates to AppInspect designed to save you time and make the app approval ...

App Platform's 2025 Year in Review: A Year of Innovation, Growth, and Community

As we step into 2026, it’s the perfect moment to reflect on what an extraordinary year 2025 was for the Splunk ...

Operationalizing Entity Risk Score with Enterprise Security 8.3+

Overview Enterprise Security 8.3 introduces a powerful new feature called “Entity Risk Scoring” (ERS) for ...