Getting Data In

Splunk OTEL Collector throwing Timeout and Authentication error.

devsru
Explorer

We are seeing some Timeout and Authentication error while collecting data from OTEL kubernetes collector through HEC, Could anyone please let me know if there is a need to change limits in config files.

 

Below are the errors

2023-09-26T14:47:17.613Z info exporterhelper/queued_retry.go:433 Exporting failed. Will retry the request after interval. {"kind": "exporter", "data_type": "metrics", "name": "splunk_hec/platform_metrics", "error": "Post \"https://xyz:8088/services/collector\": net/http: request canceled (Client.Timeout exceeded while awaiting headers)", "interval": "2.769200676s"}

 

2023-09-26T14:47:11.590Z error exporterhelper/queued_retry.go:401 Exporting failed. The error is not retryable. Dropping data. {"kind": "exporter", "data_type": "metrics", "name": "splunk_hec/platform_metrics", "error": "Permanent error: \"HTTP/1.1 401 Unauthorized\\r\\nContent-Length: 148\\r\\nCache-Control: private\\r\\nConnection: Keep-Alive\\r\\nContent-Type: text/xml; charset=UTF-8\\r\\nDate: Tue, 26 Sep 2023 14:47:11 GMT\\r\\nServer: Splunkd\\r\\nVary: Authorization\\r\\nX-Content-Type-Options: nosniff\\r\\nX-Frame-Options: SAMEORIGIN\\r\\n\\r\\n<?xml version=\\\"1.0\\\" encoding=\\\"UTF-8\\\"?>\\n<response>\\n <messages>\\n <msg type=\\\"WARN\\\">call not properly authenticated</msg>\\n </messages>\\n</response>\\n\"", "dropped_items": 31}

Labels (4)
Tags (1)
0 Karma
Get Updates on the Splunk Community!

Observability Unlocked: Kubernetes Monitoring with Splunk Observability Cloud

  Ready to master Kubernetes and cloud monitoring like the pros?Join Splunk’s Growth Engineering team for an ...

Wrapping Up Cybersecurity Awareness Month

October might be wrapping up, but for Splunk Education, cybersecurity awareness never goes out of season. ...

🌟 From Audit Chaos to Clarity: Welcoming Audit Trail v2

&#x1f5e3; You Spoke, We Listened  Audit Trail v2 wasn’t written in isolation—it was shaped by your voices.  In ...