Getting Data In

I have just installed Splunk (Windows - 64-bits), and when it tries to start Splunk, it returns the following error: "HTTP 404 Not Found". The web page that is trying to open is "http://localhost:8000/". Could you tell me what web page I have to open?

LUIS3802
New Member

I have just installed Splunk (Windows - 64-bits), and when it tries to start Splunk, it returns the following error: "HTTP 404 Not Found". The web page that is trying to open is "http://localhost:8000/". Could you tell me what web page I have to open?

0 Karma

las
Contributor

This does sound strange.

I would start a commandline in C:\Program Files\Splunk\bin, and issue the command "Splunk status".
This should return a status of Started, otherwise do a "Splunk start" and look for error messages.

When I am sure Splunk is started I would do a "netstat -ano", and see if Splunk is listening on the expected ports, you might want to pipe the result into a findstring with Splunks PID, which you can find in the file conf-mutator in var/splunk.

If Splunk is listening on port 8000, and you still can't get it to show in your browser, something is blocking the connection ie a firewall or something similar.

I have it installen on a Win 7 machine myself, even though it is not really supported, it works fine for me.

Kind regards
las

0 Karma

passarelli
New Member

thanks for the feedback. solved with commandline splunk.exe restart and splunk.exe restart splunkweb
then changed port to 8002
ciao

0 Karma

passarelli
New Member

first workaround was change with http://localhost:8001 but after a new installation this is not working anymore (win 10, IE11, Splunk version 6.5.2) error page can’t be displayed

0 Karma

malmoore
Splunk Employee
Splunk Employee

"Page cannot be displayed" is different than "Page not found".

The former usually results from IE not being able to load the page because it can't connect to the web server, either due to a firewall, the web process not running, or a fault in the network stack.

"Page not found" means that IE was able to contact the web server, asked it to load a page, and the web server couldn't find that page.

naidusadanala
Communicator
0 Karma

ChrisG
Splunk Employee
Splunk Employee

Did you try the actual IP address of the machine where you are running it? For example, http://127.0.0.1:8000?

If nothing seems to be working, please provide more information about where you installed the software and how you are starting it.

0 Karma

jmallorquin
Builder

Have you disabled the firewall?

malmoore
Splunk Employee
Splunk Employee

Typically a firewall being up wouldn't resort in a 404 error, it would result in not being able to contact the web server at all.

0 Karma

LUIS3802
New Member

Windows 7
I have Administrator rigths.
I have uninstalled and installed again the application ( I did that before raising the issue), and it still doesn't work

0 Karma

malmoore
Splunk Employee
Splunk Employee

Hmm...and what version and type of Splunk are you installing?

We don't actually support Splunk Enterprise on Windows 7 (though we do support Splunk Free, Splunk Trial, and the universal forwarder.)

LUIS3802
New Member

Splunk Enterprise.

I will try with Splunk Free.

Thank you very much

0 Karma

malmoore
Splunk Employee
Splunk Employee

The only other thing I could think of at this point is to drop the last / in the URL.

http://localhost:8000

But, I don't think that's the reason why you aren't seeing a page.

If you wouldn't mind posting a couple log files for me, we could trace it that way.

0 Karma

malmoore
Splunk Employee
Splunk Employee

Hi,

What version of Windows is this?

My first inclination would be to uninstall and reinstall and see what happens. Make sure that you are performing the installation as a local Administrator or equivalent.

Please try that and report back.

Thanks.

LUIS3802
New Member

Unfourtunatelly, I didn't work.
I have installed in the path proposed by the installation program: C:\Program Files\Splunk\
I start the program from: Start\All Programs\Splunk Enterprise\Splunk Enterprise

0 Karma

ChrisG
Splunk Employee
Splunk Employee

You need to start it from the command line. See Start Splunk Enterprise for the first time in the Installation Manual.

0 Karma

LUIS3802
New Member

I have done and the result is the same

0 Karma
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